Your Freecash Profile
Learn how to create and navigate a Freecash Profile.
My Freecash Account Has Dropped to Level 0, What Can I Do?
If you were logged out of Freecash and your account appears to have been reset to 0, ensure you are using the correct email address.
How to Change Your Language and Region on Freecash
You can change the language of Freecash at any time, to one of thirteen supported options. But not your profile's country, which is based on your IP's location.
How Can I Change My Email Address on Freecash?
Once you’ve verified your email address, it’s no longer possible to change it.
How Do I Reset My Password on Freecash?
Reset your Freecash password by logging out, going to the sign-in page, and pressing the 'Forgot Your Password?' button.
Why Were My Cashouts Paused & What Can I Do?
We may pause your ability to withdraw funds if we detect suspicious activity. To reactivate cashouts, message our support team via the notification you recieve.
How to Close / Delete Your Freecash Account
Easily delete your Freecash account via your profile settings. For full data deletion, contact our support.
How Do I Find My Freecash User ID?
You can find your User ID by going to your Freecash Profile page, opening the 'Settings' pop-up, and copying your ID directly from there.
Can I Use Freecash If I'm Underage?
You need to be at least 16 years old to use Freecash, with no exceptions. If you are under 16, you will have to wait.
What Is The Emerald Circle?
The Emerald Circle is Freecash's invitation-only VIP program. Get a Personal VIP Manager, exclusive contests, and early access to new features.
Platform System Status
Live Updates
The platform is running smoothly, and all services are fully functional.