What evidence is required when submitting Freecash Support Tickets for larger rewards?
When opening a Support Ticket, you will need to provide evidence. We require screenshots of the Offer, and sometimes multiple depending on the type.
How long do Freecash tickets take to answer?
Our Support Team aim to respond to all tickets within 10 days. You'll receive a notification when you receive a response.
What is the status of my Freecash Exclusive Ticket?
After raising an Freecash Exclusive Ticket you can check the status in the "Your Offer Tickets" tab
How to Create a Support Ticket on Freecash
In most cases, we recommend using our live chat feature, but you can also submit a ticket from the "Earnings in Progress" section of your profile.
How Do I Submit a Screenshot with My Support Ticket on Freecash?
To provide evidence for Exclusive Offer support tickets, take a screenshot, upload it to PostImages, and paste the link into your ticket with a title.
What are the Freecash business days, when can I contact Support?
The Freecash Support Team are all day, every day. Get in touch via email or Live Chat.
Contacting the Freecash Support Team
You can reach out to the Freecash Support Team by sending an email to [email protected], but in most cases we recommend using chat.
In Which Languages Can I Contact Freecash Support?
You can contact the Freecash Support Team in any language, and we can use translation tools on our side to read your message. But we always reply in English.
Platform System Status
Live Updates
The platform is running smoothly, and all services are fully functional.