Troubleshooting Issues
How to troubleshoot issues on Freecash.
Why Is My Withdrawal Pending on Freecash?
Most Freecash withdrawal methods take up to 30 minutes to be processed, but with cash out options like bank transfer it can take up to 3 business days.
I Entered the Wrong Bank Transfer Details, Can I Get a Refund?
If you entered the wrong bank details, you may be able to cancel the withdrawal before it processes, otherwise you only get a refund if the transfer bounces.
I entered the wrong PayPal address, can I get a refund from Freecash?
If you entered the wrong email address when making a PayPal withdrawal, unclaimed funds will be refunded in 30 days. If you own the email, add it to your PayPal.
I Entered the Wrong Ethereum Address, Can I Get a Refund?
If you withdraw Ethereum to an address controlled by someone else, we cannot recoup the funds and provide a refund.
I Entered the Wrong Dogecoin Address, Can I Get a Refund?
A Dogecoin withdrawal is non-refundable, unless you have entered an invalid address, in which case the withdrawal will be automatically cancelled.
Your First Withdrawal on Freecash: Requirements & Guide
To cash out for the first time, you need to verify your ID and reach a minimum withdrawal threshold. After one successful withdrawal, the process becomes simpler.
Why Does Freecash Remove Cashout Methods?
We often simplify our cashout methods, to focus on the most popular options, ensuring secure, easy access, without issue.
How Tango powers your Freecash rewards
We work with Tango to process your withdrawals via PayPal, gift cards and more. This allows us to make sure you get paid quickly and securely.
How can I redeem a Gift Card from Freecash that's not listed as a cashout option in my country?
Freecash Cashout methods are location specific
How to Contact Tango Customer Support?
You can contact our survey and offer partner Tango via online chat, via email at [email protected], or by calling them on 1 (877) 558 2646.
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