To begin, navigate to the Cashout page via the left-hand sidebar. Under the "Withdraw Cash" section, select the Ethereum option.
Direct Withdrawals
- Enter the Ethereum address where you wish to receive your funds.
- Enter the withdrawal amount in USD.
- Once confirmed, your Ethereum will be sent to your specified wallet.
Processing Time: Requests are usually processed within an hour. However, depending on blockchain congestion, it may take a few hours. This delay is inherent to the network and outside of our control.
Tracking: You can monitor your transaction's progress by entering your wallet address on Blockchair. If your funds have not arrived within 3 hours of being released, please contact our support team.
Travel Rule Sender Details
Some exchanges and hosted wallets ask you to confirm who sent a transfer before they release the funds. This is a legal requirement known as the Travel Rule, and it can apply to crypto you receive from Freecash.
If you are asked for the sender’s details, enter:
- Sender name: Almedia GmbH
- Sender country: Germany
- Wallet type: Unknown, or “Not applicable” if that option is offered
Almedia GmbH is the company that operates Freecash, so these are the correct details for any withdrawal you receive from us. If your exchange holds the transfer because the sender information does not match, contact their support with these details.
Stake.com Withdrawals
- Enter your Stake Username.
- Enter the withdrawal amount in USD.
- Ethereum will be deposited directly into your Stake.com account.
Stake withdrawals are typically processed and delivered within a few minutes of release.
Stake.us Withdrawals
Note: Stake.us is exclusively available to users in the United States.
- Enter your Stake.us Username.
- Enter the withdrawal amount in USD.
- You will receive Stake Cash in your Stake.us account.
Stake.us withdrawals are typically delivered within a few minutes once released.
Important: Please ensure you select the correct platform (Stake.com vs. Stake.us) before confirming. Cryptocurrency transactions are irreversible, and we cannot recover funds sent to the wrong platform or address.