Evidence Needed for Freecash Support Tickets
When opening a Support Ticket, you will need to provide evidence. We require screenshots of the Offer, and sometimes multiple depending on the type.
How long do Freecash tickets take to answer?
Our Support Team aim to respond to all tickets within 10 days. You'll receive a notification when you receive a response.
What Is the Status of My Freecash Support Ticket?
After raising a Support Ticket, you can check the status in the "Your Offer Tickets" tab
How Do I Create a Support Ticket on Freecash
In most cases, we recommend using our live chat feature, but you can also submit a ticket from the "Started Offers" section of your profile.
How to Submit Screenshots for a Support Tickets
Learn how to add screenshot evidence to your Freecash support ticket, either directly or via hosting site.
How Can I Contact the Freecash Support Team?
The Freecash Support Team are all day, every day. Get in touch via email or Live Chat.
What Is the Freecash Support Email Address?
You can reach out to the Freecash Support Team by sending an email to [email protected], but in most cases we recommend using chat.
In Which Languages Can I Contact Freecash Support?
You can contact the Freecash Support Team in any language, and we can use translation tools on our side to read your message.
How Many Freecash Support Tickets Can I Open?
Find out how many active support tickets you can have on Freecash, what counts as an active ticket, and how to submit effective support requests for faster help.
How to Submit a Screen Recording for Support
A screen recording is the fastest way to get your Freecash offer ticket resolved. Follow these steps to record the right journey on iOS or Android.
Platform System Status
Live Updates
The platform is running smoothly, and all services are fully functional.