If you are having issues with an offer provided by Ayet Studios, you can contact them via email or follow these steps to open a support ticket:
- Go to the Ayet Studios partner page or select them from the Offer Partners section of the Freecash Earn page:
- In the Ayet Studios pop-up, use the button in the top-left corner of the page to open the sidebar, and select the "Reward Status" option.
- From the offer list, select the offer you are having issues with. Scroll to the bottom of this page and open the "Submit support ticket" link.
Ayet Studios can now begin resolving your issue.
How to Check the Offer Partner
If you are not sure which of our partners provided the offer, you can easily check:
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Go to your Freecash profile by clicking on your avatar (top-right on desktop, top-left on mobile).
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Select "Earnings" to bring up a list of your ongoing offers and surveys.
On desktop, you will see the provider listed in the ‘Offer Partner’ column.
On mobile, you will need to select the offer or survey in question, which will open a pop-up that displays the provider.
