Understand Offer Tracking
Understand how we track your progress while completing offers.
I Uninstalled a Game Downloaded from Freecash, Will This Affect the Tracking?
If you uninstall a game downloaded from Freecash, the tracking will be disrupted, and you are unlikely to be able to complete any offers.
What happens If I delete and reinstall a game from Freecash?
Whenever you delete a game downloaded from Freecash we lose the ability to track your progress, which will void any ongoing offers involving the game.
How Can I Make Sure Offers Track Correctly on Freecash?
Here's a guide to help you ensure your offers track accurately, reducing the risk of missing out on rewards.
How to Resolve Uncredited Offers Provided by Freecash
Didn’t get credited for a Freecash Offer? Open a support ticket via your profile, attach proof, and get a response within 10 days.
How to Avoid Freecash Tracking Issues
Tracking issues on Freecash are caused by users who have not given full permissions to track, or who are trying to complete Offers with a VPN or on multiple sites.
How to Resolve Uncredited Offers on Freecash
Uncredited Freecash offer? Wait 48 hours before opening a support ticket. For partner offers, wait 72 hours, then contact the provider with your Freecash ID.
How Does Tracking Work on Freecash?
Understand how tracking works when you install a game via Freecash, what we do when tracking fails, and how best to avoid these issues.
How to Fix First-Install Tracking Issues
Game offer not tracking on Freecash? Use the built-in troubleshooter, check your device settings, and learn when to open a support ticket.
What Does 'Last Synced' Mean on Freecash?
The 'Last synced' time on a game offer shows the last time we received tracking data from the game, so you can be sure your progress is still being tracked.
Platform System Status
Live Updates
The platform is running smoothly, and all services are fully functional.