Support with ID Verification
Understand every step of the ID verification process at Freecash.
Do I Need to Take a Selfie to Verify My Account?
You need to take a picture of yourself to verify your Freecash account and withdraw funds.
Why Is Freecash Asking to Verify My Identity?
We verify the ID of users to comply with legal regulations. Specifically, we need to ensure that users are at least 16 years old and from the region they claim.
What Will I Need to Provide During the Verification Process?
Our verification partners will need you to provide some form of government-issued ID. During the verification process, they will also ask you to take a selfie.
Can I verify my ID on Freecash without taking a picture of myself?
Unfortunately, you will need to take a photo of yourself and your ID for our verification partners to be able to confirm your identity.
Where Can I Upload My ID for Freecash Verification?
You'll receive a notification in your Freecash profile if you need to verify your identity. Follow these steps and verify in less than 5 minutes.
Does Veriff Store Data from the Freecash Verification Process?
We need to store data for security purposes
Is Veriff Safe for Freecash Users?
Veriff are a world-renowned company used by numerous household names. They secure your data, do not sell it, and store it only as long as necessary.
Can I Bypass Veriff to Verify my Freecash Account?
No, there is no way to bypass Veriff, as we need to be able to verify the ID of every Freecash user.
I don't want to share my identity with Freecash, can I still withdraw funds?
Users must verify their Freecash profile before withdrawing to ensure platform security.
Can I Verify My Freecash Account Without ID?
You will not be able to verify your Freecash account without some form of ID. Our verification partners accept various documents depending on your location.
ID Verification Explained
ID Verification by Veriff explained.
Using Physical ID for Verification on Freecash
To complete the ID verification process you need physical documentation to hand, you cannot complete the process with only a photocopy.
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