If you withdraw Ethereum from Freecash, either to a crypto address or a Stake account, and you have accidentally entered an address or account owned by someone else, we cannot offer you a refund.
However, if you enter an address or account that is invalid or does not exist, the transaction will be cancelled automatically, and the funds will be returned to your Freecash account.
Withdrawing Ethereum Directly from Freecash
- If you enter an invalid or incorrectly formatted Ethereum address, the transaction will fail automatically, and the funds will return to your Freecash balance.
- If you enter a valid address that you do not control, the transaction cannot be undone, and the funds are non-refundable.
Withdrawing Ethereum via Stake
The same general rule applies to those withdrawing Ethereum to a Stake account.
- If you enter an invalid Stake username, the transaction will fail automatically, and the funds will return to your Freecash balance.
- If you enter a valid Stake username belonging to someone else, the transaction cannot be reversed, and funds are non-refundable.