Para cumprir as regulamentações legais, precisamos verificar a identidade dos usuários antes de permitir que façam saques. Atualmente, nossos parceiros da Veriff cuidam do processo de verificação, e isso deve levar apenas cinco minutos.
Antes de iniciar o processo de verificação, prepare o seguinte:
- Certifique-se de que sua câmera esteja funcionando antes de começar o processo. Você precisará tirar uma foto de si mesmo como titular da conta.
- Você também precisará de algum tipo de documento de identificação emitido pelo governo, que ainda esteja válido. Você pode encontrar uma lista de documentos aceitos por região abaixo.
Tentar verificar uma conta em nome de outra pessoa é estritamente proibido, e resultará em banimento permanente.
Documentos de identificação aceitos
| País | Passaporte | Carteira de Identidade | Carteira de Motorista | Autorização de Residência |
|---|---|---|---|---|
| Afghanistan | ✓ | ✓ | ✓ | N/A |
| Albania | ✓ | ✓ | ✓ | N/A |
| Algeria | ✓ | ✓ | ✓ | N/A |
| Andorra | ✓ | N/A | ✓ | ✓ |
| Angola | ✓ | ✓ | ✓ | ✓ |
| Antigua and Barbuda | ✓ | ✓ | ✓ | N/A |
| Argentina | ✓ | ✓ | ✓ | N/A |
| Armenia | ✓ | ✓ | ✓ | ✓ |
| Australia | ✓ | ✓ | ✓ | ✓ |
| Austria | ✓ | ✓ | ✓ | ✓ |
| Azerbaijan | ✓ | ✓ | ✓ | ✓ |
| Bahamas | ✓ | N/A | ✓ | ✓ |
| Bahrain | ✓ | ✓ | ✓ | N/A |
| Bangladesh | ✓ | ✓ | ✓ | N/A |
| Barbados | ✓ | ✓ | ✓ | N/A |
| Belarus | ✓ | ✓ | ✓ | ✓ |
| Belgium | ✓ | ✓ | ✓ | ✓ |
| Belize | ✓ | ✓ | ✓ | N/A |
| Benin | ✓ | ✓ | ✓ | ✓ |
| Bhutan | ✓ | ✓ | ✓ | N/A |
| Bolivia | ✓ | ✓ | ✓ | N/A |
| Bosnia and Herzegovina | ✓ | ✓ | ✓ | N/A |
| Botswana | ✓ | ✓ | ✓ | N/A |
| Brazil | ✓ | ✓ | ✓ | ✓ |
| Brunei Darussalam | ✓ | ✓ | ✓ | ✓ |
| Bulgaria | ✓ | ✓ | ✓ | ✓ |
| Burkina Faso | ✓ | ✓ | ✓ | N/A |
| Burundi | ✓ | N/A | ✓ | N/A |
| Cambodia | ✓ | ✓ | ✓ | ✓ |
| Cameroon | ✓ | ✓ | ✓ | ✓ |
| Canada | ✓ | ✓ | ✓ | ✓ |
| Cape Verde | ✓ | ✓ | ✓ | N/A |
| Central African Republic | ✓ | ✓ | ✓ | N/A |
| Chad | ✓ | ✓ | ✓ | N/A |
| Chile | ✓ | ✓ | N/A | N/A |
| China | ✓ | ✓ | N/A | ✓ |
| Colombia | ✓ | ✓ | ✓ | ✓ |
| Comoros | ✓ | ✓ | N/A | ✓ |
| Congo (Democratic Republic) | ✓ | ✓ | ✓ | N/A |
| Congo (Republic of) | ✓ | ✓ | ✓ | ✓ |
| Costa Rica | ✓ | ✓ | ✓ | ✓ |
| Croatia | ✓ | ✓ | ✓ | ✓ |
| Cuba | ✓ | ✓ | ✓ | N/A |
| Cyprus | ✓ | ✓ | ✓ | ✓ |
| Czech Republic | ✓ | ✓ | ✓ | ✓ |
| Côte d'Ivoire (Ivory Coast) | ✓ | ✓ | ✓ | ✓ |
| Denmark | ✓ | ✓ | ✓ | ✓ |
| Djibouti | ✓ | ✓ | ✓ | N/A |
| Dominica | ✓ | ✓ | ✓ | N/A |
| Dominican Republic | ✓ | ✓ | ✓ | N/A |
| Ecuador | ✓ | ✓ | ✓ | N/A |
| Egypt | ✓ | ✓ | ✓ | N/A |
| El Salvador | ✓ | ✓ | ✓ | ✓ |
| Equatorial Guinea | ✓ | ✓ | N/A | ✓ |
| Eritrea | ✓ | N/A | N/A | N/A |
| Estonia | ✓ | ✓ | ✓ | ✓ |
| Eswatini (Swaziland) | ✓ | ✓ | N/A | N/A |
| Ethiopia | ✓ | ✓ | N/A | ✓ |
| Fiji | ✓ | ✓ | ✓ | N/A |
| Finland | ✓ | ✓ | ✓ | ✓ |
| France | ✓ | ✓ | ✓ | ✓ |
| Gabon | ✓ | ✓ | ✓ | ✓ |
| Gambia | ✓ | ✓ | ✓ | ✓ |
| Georgia | ✓ | ✓ | ✓ | ✓ |
| Germany | ✓ | ✓ | ✓ | ✓ |
| Ghana | ✓ | ✓ | ✓ | ✓ |
| Greece | ✓ | ✓ | ✓ | ✓ |
| Grenada | ✓ | ✓ | ✓ | N/A |
| Guatemala | ✓ | ✓ | ✓ | N/A |
| Guinea | ✓ | ✓ | ✓ | N/A |
| Guinea-Bissau | ✓ | ✓ | ✓ | N/A |
| Guyana | ✓ | ✓ | ✓ | N/A |
| Haiti | ✓ | ✓ | ✓ | ✓ |
| Holy See (Vatican City State) | ✓ | N/A | N/A | N/A |
| Honduras | ✓ | ✓ | ✓ | ✓ |
| Hungary | ✓ | ✓ | ✓ | ✓ |
| Iceland | ✓ | N/A | ✓ | ✓ |
| India | ✓ | ✓ | ✓ | N/A |
| Indonesia | ✓ | ✓ | ✓ | ✓ |
| Iran | ✓ | N/A | N/A | N/A |
| Iraq | ✓ | ✓ | ✓ | ✓ |
| Ireland | ✓ | ✓ | ✓ | N/A |
| Israel | ✓ | N/A | ✓ | N/A |
| Italy | ✓ | ✓ | ✓ | ✓ |
| Jamaica | ✓ | ✓ | ✓ | N/A |
| Japan | ✓ | N/A | N/A | ✓ |
| Jordan | ✓ | ✓ | ✓ | ✓ |
| Kazakhstan | ✓ | ✓ | ✓ | ✓ |
| Kenya | ✓ | ✓ | ✓ | ✓ |
| Kiribati | ✓ | ✓ | ✓ | N/A |
| Kosovo | ✓ | ✓ | ✓ | ✓ |
| Kuwait | ✓ | ✓ | ✓ | N/A |
| Kyrgyzstan | ✓ | ✓ | ✓ | ✓ |
| Laos | ✓ | N/A | ✓ | N/A |
| Latvia | ✓ | ✓ | ✓ | ✓ |
| Lebanon | ✓ | ✓ | ✓ | ✓ |
| Lesotho | ✓ | ✓ | ✓ | N/A |
| Liberia | ✓ | ✓ | ✓ | N/A |
| Libya | ✓ | N/A | N/A | N/A |
| Liechtenstein | ✓ | ✓ | ✓ | ✓ |
| Lithuania | ✓ | ✓ | ✓ | ✓ |
| Luxembourg | ✓ | ✓ | ✓ | ✓ |
| Madagascar | ✓ | N/A | ✓ | N/A |
| Malawi | ✓ | ✓ | ✓ | ✓ |
| Malaysia | ✓ | ✓ | ✓ | ✓ |
| Maldives | ✓ | ✓ | ✓ | N/A |
| Mali | ✓ | ✓ | ✓ | N/A |
| Malta | ✓ | ✓ | ✓ | ✓ |
| Marshall Islands | ✓ | N/A | N/A | N/A |
| Mauritania | ✓ | ✓ | N/A | N/A |
| Mauritius | ✓ | ✓ | ✓ | ✓ |
| Mexico | ✓ | ✓ | ✓ | ✓ |
| Micronesia (Federated States) | ✓ | N/A | N/A | N/A |
| Moldova | ✓ | ✓ | ✓ | ✓ |
| Monaco | ✓ | ✓ | ✓ | ✓ |
| Mongolia | ✓ | ✓ | ✓ | ✓ |
| Montenegro | ✓ | ✓ | ✓ | ✓ |
| Morocco | ✓ | ✓ | ✓ | ✓ |
| Mozambique | ✓ | ✓ | ✓ | ✓ |
| Myanmar | ✓ | N/A | ✓ | N/A |
| Namibia | ✓ | ✓ | ✓ | N/A |
| Nauru | ✓ | N/A | ✓ | N/A |
| Nepal | ✓ | ✓ | ✓ | N/A |
| Netherlands | ✓ | ✓ | ✓ | ✓ |
| New Zealand | ✓ | ✓ | ✓ | N/A |
| Nicaragua | ✓ | ✓ | ✓ | ✓ |
| Niger | ✓ | N/A | ✓ | N/A |
| Nigeria | ✓ | ✓ | ✓ | N/A |
| North Korea | ✓ | N/A | N/A | N/A |
| North Macedonia | ✓ | ✓ | ✓ | ✓ |
| Norway | ✓ | ✓ | ✓ | ✓ |
| Oman | ✓ | ✓ | ✓ | ✓ |
| Pakistan | ✓ | ✓ | ✓ | N/A |
| Palau | ✓ | N/A | ✓ | N/A |
| Palestine (State of) | ✓ | ✓ | ✓ | N/A |
| Panama | ✓ | ✓ | ✓ | ✓ |
| Papua New Guinea | ✓ | ✓ | ✓ | N/A |
| Paraguay | ✓ | ✓ | ✓ | ✓ |
| Peru | ✓ | ✓ | ✓ | ✓ |
| Philippines | ✓ | ✓ | ✓ | ✓ |
| Poland | ✓ | ✓ | ✓ | ✓ |
| Portugal | ✓ | ✓ | ✓ | ✓ |
| Qatar | ✓ | ✓ | ✓ | ✓ |
| Romania | ✓ | ✓ | ✓ | ✓ |
| Russian Federation | ✓ | N/A | ✓ | ✓ |
| Rwanda | ✓ | ✓ | ✓ | ✓ |
| Saint Kitts and Nevis | ✓ | ✓ | ✓ | N/A |
| Saint Lucia | ✓ | ✓ | ✓ | N/A |
| Saint Vincent and the Grenadines | ✓ | ✓ | ✓ | ✓ |
| Samoa | ✓ | N/A | ✓ | ✓ |
| San Marino | ✓ | ✓ | ✓ | ✓ |
| Sao Tome and Principe | ✓ | ✓ | ✓ | ✓ |
| Saudi Arabia | ✓ | ✓ | ✓ | ✓ |
| Senegal | ✓ | ✓ | ✓ | ✓ |
| Serbia | ✓ | ✓ | ✓ | ✓ |
| Seychelles | ✓ | ✓ | ✓ | ✓ |
| Sierra Leone | ✓ | ✓ | ✓ | ✓ |
| Singapore | ✓ | ✓ | ✓ | ✓ |
| Slovakia | ✓ | ✓ | ✓ | ✓ |
| Slovenia | ✓ | ✓ | ✓ | ✓ |
| Solomon Islands | ✓ | N/A | ✓ | N/A |
| Somalia | ✓ | N/A | ✓ | ✓ |
| South Africa | ✓ | ✓ | ✓ | ✓ |
| South Korea | ✓ | N/A | ✓ | ✓ |
| South Sudan | ✓ | ✓ | ✓ | ✓ |
| Spain | ✓ | ✓ | ✓ | ✓ |
| Sri Lanka | ✓ | ✓ | ✓ | ✓ |
| Sudan | ✓ | ✓ | ✓ | ✓ |
| Suriname | ✓ | ✓ | ✓ | ✓ |
| Sweden | ✓ | ✓ | ✓ | ✓ |
| Switzerland | ✓ | ✓ | ✓ | ✓ |
| Syria | ✓ | N/A | ✓ | N/A |
| Tajikistan | ✓ | ✓ | ✓ | ✓ |
| Tanzania | ✓ | ✓ | ✓ | ✓ |
| Thailand | ✓ | ✓ | ✓ | ✓ |
| Timor-Leste | ✓ | ✓ | ✓ | ✓ |
| Togo | ✓ | ✓ | ✓ | ✓ |
| Tonga | ✓ | ✓ | ✓ | N/A |
| Trinidad and Tobago | ✓ | ✓ | ✓ | ✓ |
| Tunisia | ✓ | ✓ | ✓ | ✓ |
| Turkey | ✓ | ✓ | ✓ | ✓ |
| Turkmenistan | ✓ | ✓ | ✓ | ✓ |
| Tuvalu | ✓ | ✓ | ✓ | ✓ |
| Uganda | ✓ | ✓ | ✓ | ✓ |
| Ukraine | ✓ | ✓ | ✓ | ✓ |
| United Arab Emirates | ✓ | ✓ | ✓ | ✓ |
| United Kingdom | ✓ | ✓ | ✓ | ✓ |
| United States | ✓ | ✓ | ✓ | ✓ |
| Uruguay | ✓ | ✓ | ✓ | ✓ |
| Uzbekistan | ✓ | ✓ | ✓ | ✓ |
| Vanuatu | ✓ | ✓ | ✓ | N/A |
| Venezuela | ✓ | ✓ | ✓ | ✓ |
| Vietnam | ✓ | ✓ | ✓ | ✓ |
| Yemen | ✓ | N/A | ✓ | N/A |
| Zambia | ✓ | ✓ | ✓ | ✓ |
| Zimbabwe | ✓ | ✓ | ✓ | ✓ |