To comply with legal regulations, we need to verify the identity of users before allowing them to make withdrawals. Currently, our partners at Veriff handle the verification process, and it should only take five minutes.
Before starting the verification process, prepare the following:
- Ensure that your camera works before starting the process. You will need to take a photo of yourself as the account-holder.
- You will also need some form of government-issued ID, which is still valid. You can find a list of accepted IDs per region below.
Attempting to verify an account on behalf of someone else is strictly prohibited, and will result in a permanent ban.
Accepted ID documents
Country | Passport | ID Card | Driver's License | Residence Permit |
---|---|---|---|---|
Afghanistan | ✓ | ✓ | ✓ | N/A |
Albania | ✓ | ✓ | ✓ | N/A |
Algeria | ✓ | ✓ | ✓ | N/A |
Andorra | ✓ | N/A | ✓ | ✓ |
Angola | ✓ | ✓ | ✓ | ✓ |
Antigua and Barbuda | ✓ | ✓ | ✓ | N/A |
Argentina | ✓ | ✓ | ✓ | N/A |
Armenia | ✓ | ✓ | ✓ | ✓ |
Australia | ✓ | ✓ | ✓ | ✓ |
Austria | ✓ | ✓ | ✓ | ✓ |
Azerbaijan | ✓ | ✓ | ✓ | ✓ |
Bahamas | ✓ | N/A | ✓ | ✓ |
Bahrain | ✓ | ✓ | ✓ | N/A |
Bangladesh | ✓ | ✓ | ✓ | N/A |
Barbados | ✓ | ✓ | ✓ | N/A |
Belarus | ✓ | ✓ | ✓ | ✓ |
Belgium | ✓ | ✓ | ✓ | ✓ |
Belize | ✓ | ✓ | ✓ | N/A |
Benin | ✓ | ✓ | ✓ | ✓ |
Bhutan | ✓ | ✓ | ✓ | N/A |
Bolivia | ✓ | ✓ | ✓ | N/A |
Bosnia and Herzegovina | ✓ | ✓ | ✓ | N/A |
Botswana | ✓ | ✓ | ✓ | N/A |
Brazil | ✓ | ✓ | ✓ | ✓ |
Brunei Darussalam | ✓ | ✓ | ✓ | ✓ |
Bulgaria | ✓ | ✓ | ✓ | ✓ |
Burkina Faso | ✓ | ✓ | ✓ | N/A |
Burundi | ✓ | N/A | ✓ | N/A |
Cambodia | ✓ | ✓ | ✓ | ✓ |
Cameroon | ✓ | ✓ | ✓ | ✓ |
Canada | ✓ | ✓ | ✓ | ✓ |
Cape Verde | ✓ | ✓ | ✓ | N/A |
Central African Republic | ✓ | ✓ | ✓ | N/A |
Chad | ✓ | ✓ | ✓ | N/A |
Chile | ✓ | ✓ | N/A | N/A |
China | ✓ | ✓ | N/A | ✓ |
Colombia | ✓ | ✓ | ✓ | ✓ |
Comoros | ✓ | ✓ | N/A | ✓ |
Congo (Democratic Republic) | ✓ | ✓ | ✓ | N/A |
Congo (Republic of) | ✓ | ✓ | ✓ | ✓ |
Costa Rica | ✓ | ✓ | ✓ | ✓ |
Croatia | ✓ | ✓ | ✓ | ✓ |
Cuba | ✓ | ✓ | ✓ | N/A |
Cyprus | ✓ | ✓ | ✓ | ✓ |
Czech Republic | ✓ | ✓ | ✓ | ✓ |
Côte d'Ivoire (Ivory Coast) | ✓ | ✓ | ✓ | ✓ |
Denmark | ✓ | ✓ | ✓ | ✓ |
Djibouti | ✓ | ✓ | ✓ | N/A |
Dominica | ✓ | ✓ | ✓ | N/A |
Dominican Republic | ✓ | ✓ | ✓ | N/A |
Ecuador | ✓ | ✓ | ✓ | N/A |
Egypt | ✓ | ✓ | ✓ | N/A |
El Salvador | ✓ | ✓ | ✓ | ✓ |
Equatorial Guinea | ✓ | ✓ | N/A | ✓ |
Eritrea | ✓ | N/A | N/A | N/A |
Estonia | ✓ | ✓ | ✓ | ✓ |
Eswatini (Swaziland) | ✓ | ✓ | N/A | N/A |
Ethiopia | ✓ | ✓ | N/A | ✓ |
Fiji | ✓ | ✓ | ✓ | N/A |
Finland | ✓ | ✓ | ✓ | ✓ |
France | ✓ | ✓ | ✓ | ✓ |
Gabon | ✓ | ✓ | ✓ | ✓ |
Gambia | ✓ | ✓ | ✓ | ✓ |
Georgia | ✓ | ✓ | ✓ | ✓ |
Germany | ✓ | ✓ | ✓ | ✓ |
Ghana | ✓ | ✓ | ✓ | ✓ |
Greece | ✓ | ✓ | ✓ | ✓ |
Grenada | ✓ | ✓ | ✓ | N/A |
Guatemala | ✓ | ✓ | ✓ | N/A |
Guinea | ✓ | ✓ | ✓ | N/A |
Guinea-Bissau | ✓ | ✓ | ✓ | N/A |
Guyana | ✓ | ✓ | ✓ | N/A |
Haiti | ✓ | ✓ | ✓ | ✓ |
Holy See (Vatican City State) | ✓ | N/A | N/A | N/A |
Honduras | ✓ | ✓ | ✓ | ✓ |
Hungary | ✓ | ✓ | ✓ | ✓ |
Iceland | ✓ | N/A | ✓ | ✓ |
India | ✓ | ✓ | ✓ | N/A |
Indonesia | ✓ | ✓ | ✓ | ✓ |
Iran | ✓ | N/A | N/A | N/A |
Iraq | ✓ | ✓ | ✓ | ✓ |
Ireland | ✓ | ✓ | ✓ | N/A |
Israel | ✓ | N/A | ✓ | N/A |
Italy | ✓ | ✓ | ✓ | ✓ |
Jamaica | ✓ | ✓ | ✓ | N/A |
Japan | ✓ | N/A | N/A | ✓ |
Jordan | ✓ | ✓ | ✓ | ✓ |
Kazakhstan | ✓ | ✓ | ✓ | ✓ |
Kenya | ✓ | ✓ | ✓ | ✓ |
Kiribati | ✓ | ✓ | ✓ | N/A |
Kosovo | ✓ | ✓ | ✓ | ✓ |
Kuwait | ✓ | ✓ | ✓ | N/A |
Kyrgyzstan | ✓ | ✓ | ✓ | ✓ |
Laos | ✓ | N/A | ✓ | N/A |
Latvia | ✓ | ✓ | ✓ | ✓ |
Lebanon | ✓ | ✓ | ✓ | ✓ |
Lesotho | ✓ | ✓ | ✓ | N/A |
Liberia | ✓ | ✓ | ✓ | N/A |
Libya | ✓ | N/A | N/A | N/A |
Liechtenstein | ✓ | ✓ | ✓ | ✓ |
Lithuania | ✓ | ✓ | ✓ | ✓ |
Luxembourg | ✓ | ✓ | ✓ | ✓ |
Madagascar | ✓ | N/A | ✓ | N/A |
Malawi | ✓ | ✓ | ✓ | ✓ |
Malaysia | ✓ | ✓ | ✓ | ✓ |
Maldives | ✓ | ✓ | ✓ | N/A |
Mali | ✓ | ✓ | ✓ | N/A |
Malta | ✓ | ✓ | ✓ | ✓ |
Marshall Islands | ✓ | N/A | N/A | N/A |
Mauritania | ✓ | ✓ | N/A | N/A |
Mauritius | ✓ | ✓ | ✓ | ✓ |
Mexico | ✓ | ✓ | ✓ | ✓ |
Micronesia (Federated States) | ✓ | N/A | N/A | N/A |
Moldova | ✓ | ✓ | ✓ | ✓ |
Monaco | ✓ | ✓ | ✓ | ✓ |
Mongolia | ✓ | ✓ | ✓ | ✓ |
Montenegro | ✓ | ✓ | ✓ | ✓ |
Morocco | ✓ | ✓ | ✓ | ✓ |
Mozambique | ✓ | ✓ | ✓ | ✓ |
Myanmar | ✓ | N/A | ✓ | N/A |
Namibia | ✓ | ✓ | ✓ | N/A |
Nauru | ✓ | N/A | ✓ | N/A |
Nepal | ✓ | ✓ | ✓ | N/A |
Netherlands | ✓ | ✓ | ✓ | ✓ |
New Zealand | ✓ | ✓ | ✓ | N/A |
Nicaragua | ✓ | ✓ | ✓ | ✓ |
Niger | ✓ | N/A | ✓ | N/A |
Nigeria | ✓ | ✓ | ✓ | N/A |
North Korea | ✓ | N/A | N/A | N/A |
North Macedonia | ✓ | ✓ | ✓ | ✓ |
Norway | ✓ | ✓ | ✓ | ✓ |
Oman | ✓ | ✓ | ✓ | ✓ |
Pakistan | ✓ | ✓ | ✓ | N/A |
Palau | ✓ | N/A | ✓ | N/A |
Palestine (State of) | ✓ | ✓ | ✓ | N/A |
Panama | ✓ | ✓ | ✓ | ✓ |
Papua New Guinea | ✓ | ✓ | ✓ | N/A |
Paraguay | ✓ | ✓ | ✓ | ✓ |
Peru | ✓ | ✓ | ✓ | ✓ |
Philippines | ✓ | ✓ | ✓ | ✓ |
Poland | ✓ | ✓ | ✓ | ✓ |
Portugal | ✓ | ✓ | ✓ | ✓ |
Qatar | ✓ | ✓ | ✓ | ✓ |
Romania | ✓ | ✓ | ✓ | ✓ |
Russian Federation | ✓ | N/A | ✓ | ✓ |
Rwanda | ✓ | ✓ | ✓ | ✓ |
Saint Kitts and Nevis | ✓ | ✓ | ✓ | N/A |
Saint Lucia | ✓ | ✓ | ✓ | N/A |
Saint Vincent and the Grenadines | ✓ | ✓ | ✓ | ✓ |
Samoa | ✓ | N/A | ✓ | ✓ |
San Marino | ✓ | ✓ | ✓ | ✓ |
Sao Tome and Principe | ✓ | ✓ | ✓ | ✓ |
Saudi Arabia | ✓ | ✓ | ✓ | ✓ |
Senegal | ✓ | ✓ | ✓ | ✓ |
Serbia | ✓ | ✓ | ✓ | ✓ |
Seychelles | ✓ | ✓ | ✓ | ✓ |
Sierra Leone | ✓ | ✓ | ✓ | ✓ |
Singapore | ✓ | ✓ | ✓ | ✓ |
Slovakia | ✓ | ✓ | ✓ | ✓ |
Slovenia | ✓ | ✓ | ✓ | ✓ |
Solomon Islands | ✓ | N/A | ✓ | N/A |
Somalia | ✓ | N/A | ✓ | ✓ |
South Africa | ✓ | ✓ | ✓ | ✓ |
South Korea | ✓ | N/A | ✓ | ✓ |
South Sudan | ✓ | ✓ | ✓ | ✓ |
Spain | ✓ | ✓ | ✓ | ✓ |
Sri Lanka | ✓ | ✓ | ✓ | ✓ |
Sudan | ✓ | ✓ | ✓ | ✓ |
Suriname | ✓ | ✓ | ✓ | ✓ |
Sweden | ✓ | ✓ | ✓ | ✓ |
Switzerland | ✓ | ✓ | ✓ | ✓ |
Syria | ✓ | N/A | ✓ | N/A |
Tajikistan | ✓ | ✓ | ✓ | ✓ |
Tanzania | ✓ | ✓ | ✓ | ✓ |
Thailand | ✓ | ✓ | ✓ | ✓ |
Timor-Leste | ✓ | ✓ | ✓ | ✓ |
Togo | ✓ | ✓ | ✓ | ✓ |
Tonga | ✓ | ✓ | ✓ | N/A |
Trinidad and Tobago | ✓ | ✓ | ✓ | ✓ |
Tunisia | ✓ | ✓ | ✓ | ✓ |
Turkey | ✓ | ✓ | ✓ | ✓ |
Turkmenistan | ✓ | ✓ | ✓ | ✓ |
Tuvalu | ✓ | ✓ | ✓ | ✓ |
Uganda | ✓ | ✓ | ✓ | ✓ |
Ukraine | ✓ | ✓ | ✓ | ✓ |
United Arab Emirates | ✓ | ✓ | ✓ | ✓ |
United Kingdom | ✓ | ✓ | ✓ | ✓ |
United States | ✓ | ✓ | ✓ | ✓ |
Uruguay | ✓ | ✓ | ✓ | ✓ |
Uzbekistan | ✓ | ✓ | ✓ | ✓ |
Vanuatu | ✓ | ✓ | ✓ | N/A |
Venezuela | ✓ | ✓ | ✓ | ✓ |
Vietnam | ✓ | ✓ | ✓ | ✓ |
Yemen | ✓ | N/A | ✓ | N/A |
Zambia | ✓ | ✓ | ✓ | ✓ |
Zimbabwe | ✓ | ✓ | ✓ | ✓ |