If you are having an issue with a Freecash Offer that will not complete, you will need to open a Support Ticket and provide evidence.
No matter the size of the potential reward, we require screenshots to be able to resolve Support Tickets. And you may need to upload multiple screenshots as evidence, depending on the type of Offer.
What screenshots do I need to upload?
Below, we explain the screenshots you will need to provide when opening a Support Ticket for each type of Offer.
Gaming Offer
- Progress Screenshots: Capture your progress in-game (e.g., level reached, items unlocked).
- In-App Purchase Receipts: Provide proof of any purchases made within the game.
- Account Identification: Provide a screenshot of your in-game profile showing your username or email.
Subscription Offers
- Proof of Purchase: Upload images of your subscription purchase.
Banking Offers
- Proof of Deposit: Upload images of your deposit transactions.
Crypto Offers
- Deposit Slips: Upload images of your deposit transactions.
- Trading History: Provide screenshots of your trading history.
- Withdrawal Confirmation: Provide proof of successful withdrawals.
Casino Offers
- Deposit Slips: Upload images of your deposit transactions.
- Wagering History: Provide screenshots of your betting history.
- Withdrawal Confirmation: Provide proof of successful withdrawals.
