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Support>General>Contact>What Is the Freecash Support Email Address?
What Is the Freecash Support Email Address?

What Is the Freecash Support Email Address?

Updated on May 26, 2025

1 min read
Our Editorial Process
Jonathan Ramuz
Written by
Jonathan

You can contact the Support Team by emailing us at [email protected]. Contact as in any language you like. 

However, for the fastest response, we recommend using our Chat feature, or opening a Support Ticket

How to use Chat

Besides email, you can also use the Chat feature to speak with us, simply follow these steps: 

  • Mobile: In the sidebar on the left, open "Chat". From this page, select the headset logo in the top-right corner.
  • Desktop: Select the green message logo in the bottom-right corner of the homepage. 

Accessing Live Chat on Freecash Mobile, three steps

In the vast majority of cases, we recommend using Live Chat.

How to open a Support Ticket 

If you have a specific issue with an offer that you have completed over 48 hours ago, you can also open a support ticket:  

  1. 1 Log in to Freecash and navigate to your profile page.
  2. 2 Check the "Earnings in Progress" section to find the offer you are having issues with. 
  3. 3 Click the "Support Ticket" icon next to that offer.
  4. 4 Fill out the ticket form with the required details, including any screenshots.
  5. 5 Once you've completed the form, click "Submit".

Our Support Team work around the clock. Please get in contact, and allow us to help you keep earning. 

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