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Support>Verification>Other Verifications>I Didn't Receive a Freecash Verification Email, What Should I Do?

I Didn't Receive a Freecash Verification Email, What Should I Do?

Updated on May 10, 2025

1 min read
Our Editorial Process
Jonathan RamuzAnthony ClementVerified Check Mark
Written and Reviewed by
Jonathan,
Anthony

We no longer send emails to users prompting them to begin the verification process, which is a requirement to make your first withdrawal. Instead, we now push notifications to users' on Freecash

If your account needs to undergo the verification process, you will receive the following notification on your profile page

AD_4nXfm_wUaNFE_2eE1ysJQS6JsujdGqqciJLOGWJEa5NhHbxSj896KXrfQ1fk2OM2h7qGbBvwtV-chFb7JeHBt3h34Gmz5U8dvqreTdIK1dRQdkh8QB_zzWIFfX7O4L8CniL02p4IuIA.png

Simply press 'Proceed to verify'. You will need some form of government-issued ID and a working camera. 

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