Bank transfers from Freecash take 3–5 business days, if you would prefer a quicker alternative, PayPal transfers are usually instant.
If you're wondering why bank transfers take 3–5 business days, it's because we use ACH (Automated Clearing House) payments, which are processed a bit differently to instant transfers.
Instead of being handled individually and in real time, ACH transfers are grouped together in batches and processed at specific times throughout the day. This batch processing, along with verification steps, can add a delay before the money moves from one account to another.
How to check the status of a Freecash withdrawal
If a bank transfer is taking longer than expected, and you are worried it has been declined, you can check the status of any Freecash withdrawal by following these steps.
On desktop
- 1 Go to your profile page on Freecash.
- 2 Select the 'Withdrawals' tab.
- 3 Find the withdrawal in question and check the status column.
On mobile
- 1 Go to your profile page on Freecash.
- 2 Scroll down and select the 'Withdrawals' option.
- 3 Press the arrow to the right of the withdrawal in question to see more details.
- 4 You can see the status at the bottom of this pop-up.
If the withdrawal is still pending, we advise you to keep waiting until it has been at least 5 days. If a bank transfer is taking longer than five days, or the withdrawal has been rejected, you should contact our Support Team.
