Why Is My Withdrawal Still Pending on Freecash?

While a majority of all Freecash withdrawals via PayPal, crypto and gift card are instant, random security checks can extend the processing time by up to 30 minutes. These security checks allow us to maintain a safe environment and prevent fraud. 

Bank transfer, Stash and Revolut withdrawals can take 3–5 business days as they are manually processed. 

Please note, our Support Team cannot accelerate the processing of your withdrawals or provide estimated completion times. If there is an issue, your withdrawal status will appear as "Rejected", in which case we encourage you to contact us.  

How to check the status of Freecash withdrawals

Follow these steps to check the status of your Freecash withdrawals. 

1. Go to the Cashout page by selecting 'Cashout' in the main menu, or by selecting your current account funds. 
2. Select the 'My Withdrawals' tab at the top of the page. 
3. Your withdrawals are listed here, including the current status of each. 

Can’t Find Your Withdrawal Email?

PayPal, Venmo and US bank transfer withdrawals reach you as an email from Tremendous, and you finish the withdrawal from that email. It’s only sent once the processing hold clears, so look for the Withdrawal Sent notification in your notification bell first.

Then check:

1. The email address you entered when you withdrew. It can be different from the one you use for Freecash.
2. That inbox’s spam, junk and promotions folders.
3. A search for Tremendous. The email comes from [email protected].

You may also get an email from us asking you to confirm the withdrawal. That isn’t the reward itself: the email from Tremendous is the one with the Redeem button.

Get in touch if you need further support.