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What Information Will I Need to Provide During the Verification Process?

What Information Will I Need to Provide During the Verification Process?

Updated on May 9, 2025

5 min
Our Editorial Process
Jonathan RamuzAnthony Clement
Written and Reviewed by
Jonathan,
Anthony

Key Takeaways

  • You need to provide ID documentation during the verification process. 

  • You will also be asked to take a selfie during the verification process, so make sure your cameras are working. 

To comply with legal regulations, we need to verify the identity of users before allowing them to make withdrawals. Currently, our partners at Veriff handle the verification process, and it should only take five minutes.

Before starting the verification process, prepare the following

  • Ensure that your camera works before starting the process. You will need to take a photo of yourself as the account-holder.  
  • You will also need some form of government-issued ID, which is still valid. You can find a list of accepted IDs per region below. 

Attempting to verify an account on behalf of someone else is strictly prohibited, and will result in a permanent ban.

Accepted ID documents 

CountryPassportID CardDriver's LicenseResidence Permit
AfghanistanN/A
AlbaniaN/A
AlgeriaN/A
AndorraN/A
Angola
Antigua and BarbudaN/A
ArgentinaN/A
Armenia
Australia
Austria
Azerbaijan
BahamasN/A
BahrainN/A
BangladeshN/A
BarbadosN/A
Belarus
Belgium
BelizeN/A
Benin
BhutanN/A
BoliviaN/A
Bosnia and HerzegovinaN/A
BotswanaN/A
Brazil
Brunei Darussalam
Bulgaria
Burkina FasoN/A
BurundiN/AN/A
Cambodia
Cameroon
Canada
Cape VerdeN/A
Central African RepublicN/A
ChadN/A
ChileN/AN/A
ChinaN/A
Colombia
ComorosN/A
Congo (Democratic Republic)N/A
Congo (Republic of)
Costa Rica
Croatia
CubaN/A
Cyprus
Czech Republic
Côte d'Ivoire (Ivory Coast)
Denmark
DjiboutiN/A
DominicaN/A
Dominican RepublicN/A
EcuadorN/A
EgyptN/A
El Salvador
Equatorial GuineaN/A
EritreaN/AN/AN/A
Estonia
Eswatini (Swaziland)N/AN/A
EthiopiaN/A
FijiN/A
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
GrenadaN/A
GuatemalaN/A
GuineaN/A
Guinea-BissauN/A
GuyanaN/A
Haiti
Holy See (Vatican City State)N/AN/AN/A
Honduras
Hungary
IcelandN/A
IndiaN/A
Indonesia
IranN/AN/AN/A
Iraq
IrelandN/A
IsraelN/AN/A
Italy
JamaicaN/A
JapanN/AN/A
Jordan
Kazakhstan
Kenya
KiribatiN/A
Kosovo
KuwaitN/A
Kyrgyzstan
LaosN/AN/A
Latvia
Lebanon
LesothoN/A
LiberiaN/A
LibyaN/AN/AN/A
Liechtenstein
Lithuania
Luxembourg
MadagascarN/AN/A
Malawi
Malaysia
MaldivesN/A
MaliN/A
Malta
Marshall IslandsN/AN/AN/A
MauritaniaN/AN/A
Mauritius
Mexico
Micronesia (Federated States)N/AN/AN/A
Moldova
Monaco
Mongolia
Montenegro
Morocco
Mozambique
MyanmarN/AN/A
NamibiaN/A
NauruN/AN/A
NepalN/A
Netherlands
New ZealandN/A
Nicaragua
NigerN/AN/A
NigeriaN/A
North KoreaN/AN/AN/A
North Macedonia
Norway
Oman
PakistanN/A
PalauN/AN/A
Palestine (State of)N/A
Panama
Papua New GuineaN/A
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russian FederationN/A
Rwanda
Saint Kitts and NevisN/A
Saint LuciaN/A
Saint Vincent and the Grenadines
SamoaN/A
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon IslandsN/AN/A
SomaliaN/A
South Africa
South KoreaN/A
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Sweden
Switzerland
SyriaN/AN/A
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
TongaN/A
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
VanuatuN/A
Venezuela
Vietnam
YemenN/AN/A
Zambia
Zimbabwe

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