When you open a game offer on Freecash, you may notice a 'Last synced' time. This shows the last time we received tracking data from the game, so you can see at a glance that your progress is still being tracked correctly.
What Does the 'Last Synced' Time Tell Me?
For your progress to be rewarded, completion data must travel from your device through the game provider and their measurement partner before it reaches Freecash. You can read more about this journey in How Does Tracking Work on Freecash?
The 'Last synced' time shows the most recent time the game sent us tracking data. A recent sync means the connection between the game and Freecash is active, and your progress is arriving on our side as expected.
Does a Recent Sync Guarantee My Rewards Will Be Credited?
A recent sync confirms the game is communicating with Freecash, but it does not guarantee that every individual task will credit. In rare cases, a specific reward task may be set up incorrectly, even though tracking is otherwise working normally. If a task you completed has not credited, follow the steps in How to Resolve Uncredited Offers on Freecash.
What Should I Do if the Offer Hasn't Synced Recently?
If the 'Last synced' time is not updating and your progress is not being recorded, there may be a tracking issue. Here is what we recommend:
- Check that your setup follows our advice in How Can I Make Sure Offers Track Correctly on Freecash?
- If the game never started tracking in the first place, see How to Fix First-Install Tracking Issues.
- If the issue persists, open a support ticket so our team can investigate.
Why Do We Show the 'Last Synced' Time?
We know that a tracking issue in the past can leave you worried that an offer might suddenly stop tracking. The 'Last synced' time is there to give you certainty: you can check at any time that the game is still reporting your progress, and keep earning with confidence—without needing to open a support ticket.